How do I use a coupon?

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

How do I navigate the site?

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse […]

How do I find products?

You can use the search or navigation menus to find products on our site. Feel free to contact Customer Service or your representative for help during business hours.

How do I register for an account?

Please CLICK HERE and complete the registration form. After completing the registration form, your account will be pending approval. You will be able to view products on the site, but unable to view pricing or place orders until you are contacted by an Art Brands representative.

How do I view pricing?

You must first register as a customer to view pricing. Please CLICK HERE and complete the registration form. After completing the registration form, your account will be pending approval. You will be able to view products on the site, but unable to view pricing or place orders until you are contacted by an Art Brands […]

I need a copy of my receipt/invoice.

Click the “My Account” link at the top right hand side of our site to print invoices. PLEASE NOTE: Order changes made by you or your representative after your order was locked, may not be reflected in receipts or invoices accessed via the website. Please CLICK HERE to contact customer service. A representative will contact […]

Do I have to pay sales tax?

We only charge sales tax to customers located in Ohio without a vendors license. If you are located in Ohio and have a vendors license, please CLICK HERE to contact customer service. You will need to complete a tax exempt form.

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Privacy Policy

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

How do I register for an account?

Please CLICK HERE and complete the registration form. After completing the registration form, your account will be pending approval. You will be able to view products on the site, but unable to view pricing or place orders until you are contacted by an Art Brands representative.

What is the return policy?

Stock Transfers: All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands. All returned freight cost is at the customer’s expense. Returns may […]

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.

Do you ship to my country?

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.