Frequently Ask Questions

Order Status

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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Pricing & Billing

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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Customer Privacy & Site Security

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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Additional Support

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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My Account

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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Buyer’s Guide

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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International Shipping

Please create an account by clicking the “My Account” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the drop-down menu of available countries, please contact Customer Service & a representative will contact you.
During the checkout process you may choose any of our current payment options and continue to place your order. If you have any additional payment questions, please contact Customer Service.
Orders generally ship within 24 hours of full payment. Shipping is calculated based on the shipping method selected. Your sales representative will contact you with shipping charges.
Stock Transfers:
  • All returns must be first approved by Art Brands, and be accompanied by a Return Authorization (R.A.) number, which must be clearly marked on the outside of the package. All returns must be within 30 days from receipt of order.
  • No credit issued without merchandise Return Authorization and merchandise receipt by Art Brands.
  • All returned freight cost is at the customer’s expense.
  • Returns may be subject to a 25% re-stocking fee.
  • Refused or undelivered shipments are also subject to a 25% re-stocking fee unless the order is re-shipped within 10 business days. Secondary freight charges will apply.
  • Credits issued must be used within 12-months from the date of issue.
  • Any discrepancies with merchandise received (ie. Shortages, incorrect or damaged product, etc.) must be reported to Art Brands within 48 hours of receipt.
  • Prices are subject to change without notice.
  • All transfers should be inspected prior to being applied on garments. Art Brands is not responsible for the costs associated with any damaged or mis-printed apparel.
Custom Transfers:
  • Custom orders cannot be returned.

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